Terms of Service

You may use ProxyCrown only for lawful purposes that respect the rights of third parties. You may not use the service to attack other systems, distribute malware, infringe intellectual property, send spam, evade lawful security controls, or violate the terms of any platform you target. We reserve the right to suspend accounts that breach this policy.

You are responsible for keeping account credentials secure and for activity that occurs under your account. Plans renew automatically on the cadence shown at checkout. You can upgrade, downgrade, or cancel any time from the dashboard. Fees are non-refundable except where required by law.

We target 99.9% uptime across the gateway network and publish live status at status.proxycrown.com. Eligible Enterprise customers receive service credits when monthly uptime falls below committed thresholds, as described in their order form.

ProxyCrown owns all rights to the software, dashboard, and documentation. You retain ownership of your data and any content you provide. You grant us a limited licence to use that content only as necessary to operate the service.

Each party will protect the other's confidential information with reasonable care, use it only to perform under these terms, and not disclose it to third parties without consent. Aggregated, anonymised metrics are not confidential.

ProxyCrown provides the service "as is" except as expressly stated in an order form. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

Neither party is liable for indirect, incidental, or consequential damages. Aggregate liability for any claim is limited to fees paid in the 12 months preceding the event giving rise to the claim, except for breaches of the acceptable use policy or confidentiality obligations.

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend service immediately for security or acceptable-use violations. On termination, you will pay any unpaid fees and we will delete your data per our Privacy Policy.

These terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of London, except that we may seek injunctive relief in any competent jurisdiction.

We may update these terms to reflect product, legal, or regulatory changes. Material changes will be announced at least 30 days before they take effect. Continued use of the service after the effective date confirms your acceptance.

ProxyCrown and its licensors own all right, title, and interest in and to the service, including the software, dashboard, API, documentation, trademarks, and trade secrets. Nothing in this Agreement transfers any intellectual property rights to you. You retain full ownership of your data and any content you submit to the service. You grant ProxyCrown a limited, non-exclusive, royalty-free licence to process your data solely as necessary to operate and improve the service, in accordance with our Privacy Policy.

Each party ("Receiving Party") may receive confidential information of the other party ("Disclosing Party") in connection with this Agreement. The Receiving Party will: (a) protect that information with at least the same degree of care it uses for its own confidential information, but no less than reasonable care; (b) use it only to perform under this Agreement; and (c) not disclose it to third parties without the Disclosing Party's prior written consent, except to employees and contractors who need to know it and are bound by equivalent confidentiality obligations. Aggregated, anonymised usage metrics are not confidential. This section survives termination of this Agreement for a period of three years.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY SET FORTH IN AN ENTERPRISE ORDER FORM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROXYCROWN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PROXYCROWN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (B) PROXYCROWN'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID BY YOU TO PROXYCROWN IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limitations do not apply to either party's indemnification obligations, breaches of confidentiality, or willful misconduct.

This Agreement is governed by the laws of England and Wales, without regard to conflict-of-law principles. Any dispute arising from or related to this Agreement that cannot be resolved informally within 30 days shall be submitted to the exclusive jurisdiction of the courts of London, England, except that either party may seek emergency injunctive relief in any court of competent jurisdiction. If you are a consumer resident in the European Union, mandatory consumer protection provisions of your country of residence may apply and cannot be excluded by this choice of law.

We may update these Terms of Service to reflect changes to our services, business practices, or applicable law. We will provide at least 30 days' advance notice of material changes by email and/or by a prominent notice in the dashboard. If you object to revised terms, your sole remedy is to cancel your subscription before the effective date. Continued use of the service after the effective date of any change constitutes your binding acceptance of the revised terms.