These Terms of Service form a legal agreement between you (the customer) and ProxyCrown Ltd ("ProxyCrown", "we", "us"). By creating an account, signing an order form, or using any ProxyCrown product, you agree to these terms. Read them carefully — they describe your rights, our obligations, and the responsibilities you take on as a user of our network.
Acceptable use
You may use ProxyCrown only for lawful purposes that respect the rights of third parties. You may not use the service to attack other systems, distribute malware, infringe intellectual property, send spam, evade lawful security controls, or violate the terms of any platform you target. We reserve the right to suspend accounts that breach this policy.
Account & billing
You are responsible for keeping account credentials secure and for activity that occurs under your account. Plans renew automatically on the cadence shown at checkout. You can upgrade, downgrade, or cancel any time from the dashboard. Fees are non-refundable except where required by law.
Service availability
We target 99.9% uptime across the gateway network and publish live status at proxycrown.com/status. Eligible Enterprise customers receive service credits when monthly uptime falls below committed thresholds, as described in their order form.
Intellectual property
ProxyCrown owns all rights to the software, dashboard, and documentation. You retain ownership of your data and any content you provide. You grant us a limited licence to use that content only as necessary to operate the service.
Confidentiality
Each party will protect the other's confidential information with reasonable care, use it only to perform under these terms, and not disclose it to third parties without consent. Aggregated, anonymised metrics are not confidential.
Warranties & disclaimers
ProxyCrown provides the service "as is" except as expressly stated in an order form. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
Limitation of liability
Neither party is liable for indirect, incidental, or consequential damages. Aggregate liability for any claim is limited to fees paid in the 12 months preceding the event giving rise to the claim, except for breaches of the acceptable use policy or confidentiality obligations.
Termination
Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend service immediately for security or acceptable-use violations. On termination, you will pay any unpaid fees and we will delete your data per our Privacy Policy.
Governing law
These terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of London, except that we may seek injunctive relief in any competent jurisdiction.
Disponibilité du service et SLA
ProxyCrown vise un taux de disponibilité mensuel de 99,9 % sur son réseau. L'état en direct est consultable sur proxycrown.com/status. Des crédits de service sont accordés en cas de non-respect du SLA contractuel.
Propriété intellectuelle
ProxyCrown détient l'ensemble des droits sur ses logiciels, son tableau de bord et sa documentation. Vous restez propriétaire de vos données.
Confidentialité
Chaque partie protège les informations confidentielles de l'autre et s'interdit de les divulguer à des tiers sans accord écrit préalable.
Exclusion de garanties
Le service est fourni en l'état sans garantie expresse ou implicite, sauf disposition expresse convenue dans un contrat d'entreprise.
Limitation de responsabilité
Aucune des parties ne sera responsable des dommages indirects ou des pertes de bénéfices. La responsabilité totale est plafonnée aux montants versés au cours des 12 derniers mois.
Loi applicable et litiges
Ces conditions sont régies par le droit d'Angleterre et du pays de Galles, avec compétence exclusive des tribunaux de Londres.
Modifications des conditions
Nous pouvons actualiser ces conditions en vous informant au moins 30 jours à l'avance par e-mail ou via le tableau de bord.
Need a custom agreement?
Enterprise customers can request an MSA, DPA, or custom SLA. Our team turns documents around in two business days.